These Terms of Service govern access to and use of Alhamd Ecosystem, a social-media research, analytics, trend-discovery, content-planning, and business-intelligence service operated by Alhamd Telecom through mobilesphone.pk.
By accessing or using Alhamd Ecosystem, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility and Authority
You must be at least 18 years old and legally able to enter into a binding agreement to use the Service.
If you use the Service for a business or organization, you confirm that you are authorized to act on its behalf and bind it to these Terms. You may connect only social-media accounts and business data that you own or are expressly authorized to manage.
2. What the Service Does
Alhamd Ecosystem may help authorized users:
- Review public and authorized social-media account information.
- Monitor profile, video, reach, search, trend, sound, news, and engagement signals.
- Discover and organize content ideas for an OPPO Experience Store or other approved business use.
- Evaluate findings through automated checks and internal council-style review workflows.
- Plan, track, and improve social-media content and campaigns.
- Receive software health, data-quality, provider-health, bug, and upgrade recommendations.
Features may change as the Service is improved. Some features may depend on third-party platforms, APIs, data providers, or artificial-intelligence services.
3. Social-Media Account Connections
When you connect a TikTok, Instagram, YouTube, or other supported account, you authorize the Service to access only the information and permissions shown during that platform’s authorization process.
Our intended TikTok integration is read-only. Subject to TikTok approval and your authorization, it may access basic profile information, profile statistics, and the list and metadata of your public videos. It does not publish content to your TikTok account unless a separate posting feature is introduced and you expressly authorize it.
You can disconnect a supported account or revoke access through the relevant platform’s settings. Some Service features may stop working after access is revoked.
4. Your Responsibilities
You agree to:
- Provide accurate information and keep your account secure.
- Protect login credentials, API keys, and access tokens.
- Follow applicable laws and the terms, policies, and developer rules of connected platforms.
- Obtain permissions needed for content, music, images, personal data, or accounts you use.
- Review recommendations before publishing or acting on them.
You are responsible for your content, business decisions, account activity, and use of the Service’s findings.
5. Acceptable Use
You must not use the Service to:
- Access an account, system, or data without authorization.
- Collect, disclose, or misuse personal data unlawfully.
- Harass, deceive, impersonate, defraud, or harm another person.
- Infringe intellectual-property, privacy, publicity, or other rights.
- Manipulate platform metrics, create fake engagement, spam users, or evade platform safeguards.
- Upload malware, probe vulnerabilities, disrupt the Service, or bypass security controls.
- Reverse engineer or resell the Service except where law permits it or we approve it in writing.
- Use Service data for unlawful surveillance or high-impact decisions involving employment, credit, housing, insurance, or similar rights and opportunities.
We may restrict or suspend access when reasonably necessary to protect users, third parties, platforms, or the Service.
6. Content Ideas, Trends, and Analytics
The Service provides research, analytics, rankings, predictions, council decisions, and content ideas for informational and planning purposes. Social-media trends and platform conditions change quickly.
Although we may use source checks, timestamps, validation gates, and multiple review agents, we do not promise that every result will be complete, current, error-free, or suitable for your business. We do not guarantee views, followers, sales, virality, ranking, revenue, or any other growth outcome.
You should independently review important claims, news, rights to sounds or media, product facts, pricing, and platform rules before publishing content.
7. Your Content and Business Data
You retain ownership of content and business data you provide. You grant us a limited, non-exclusive right to host, process, reproduce, and analyze that material only as needed to operate, secure, maintain, and improve the Service and provide requested features.
You confirm that you have the rights and permissions needed to provide that material to us.
8. Intellectual Property
The Service, including its software, design, workflows, reports, branding, and original content, is owned by Alhamd Telecom or its licensors and is protected by applicable intellectual-property laws.
These Terms give you a limited, revocable, non-transferable right to use the Service for its intended purpose. They do not transfer ownership to you.
TikTok, Instagram, Meta, YouTube, Google, OPPO, and other names, marks, and services belong to their respective owners. Their appearance in the Service does not imply sponsorship, partnership, or endorsement unless expressly stated in a written agreement.
9. Third-Party Services
The Service may connect to or rely on third-party platforms and providers, including social networks, hosting services, data sources, and AI providers. Your use of those services is also governed by their own terms and policies.
We do not control third-party availability, review decisions, API changes, content removals, account restrictions, rate limits, outages, or data accuracy. We may modify or discontinue an integration if a provider changes or removes access.
10. Availability and Changes
We aim to keep the Service reliable, but we do not guarantee uninterrupted availability. We may deploy updates, correct errors, perform maintenance, change features, or temporarily restrict access for security, legal, or operational reasons.
11. Disclaimer
To the extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
Nothing in the Service is legal, financial, medical, or professional advice.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Alhamd Telecom and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. This includes loss of profits, revenue, goodwill, data, content, business opportunities, or platform access arising from or related to the Service.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
13. Termination
You may stop using the Service and disconnect connected accounts at any time. We may suspend or terminate access if you materially violate these Terms, create security or legal risk, misuse a platform integration, or if we must comply with law or a third-party platform requirement.
Sections that by their nature should survive termination, including ownership, disclaimers, liability limitations, and dispute provisions, will continue to apply.
14. Governing Law
These Terms are governed by the laws of Pakistan, without regard to conflict-of-law principles. Courts with lawful jurisdiction in Pakistan will have jurisdiction over disputes, except where applicable consumer law requires otherwise.
15. Changes to These Terms
We may update these Terms when the Service, law, or platform requirements change. We will post the revised version on this page and update the “Last Updated” date. If a change is material, we may provide additional notice where appropriate.